At Style Fashion Fit, we want your shopping experience to be as effortless as styling our perfectly coordinated sets. Below you’ll find all the details about our shipping options and seamless returns process.
Shipping Information
Order Processing
We carefully handpick and pack each order within 1-2 business days – treating your faux leather pants and delicate knit dresses with the same attention we’d want for our own wardrobe.
Shipping Options
We offer two shipping methods to get your fashion essentials to you:
- Standard Shipping (A$12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
- Free Shipping: Available on orders over A$50, shipped via EMS with delivery in 15-25 business days after dispatch
Style Tip: Some remote areas in Asia and other locations may experience slightly longer delivery times. Contact us at [email protected] if you have specific delivery concerns.
International Shipping
We ship worldwide (excluding some remote areas in Asia). Duties and taxes are not included in the shipping cost and may be due upon delivery depending on your country’s regulations.
Our Easy Returns Promise
We want you to love every piece as much as we do – whether it’s our buttery-soft faux leather pants or perfectly tailored high-rise jeans. If something doesn’t fit just right, our returns process is as seamless as our knit dresses.
Return Policy Details
- 15-day return window from date of delivery for most items
- Items must be unworn, unwashed, and in original condition with all tags attached
- Original packaging required for returns
- Return shipping costs are the customer’s responsibility unless item is faulty
Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Bikini Bottoms and Bikini Tops (unless faulty)
- Bodysuits with hygiene seals removed
- Corset Tops with removed boning or structural alterations
How to Return or Exchange
Step 1: Initiate Your Return
Email our customer care team at [email protected] within 15 days of receiving your order with:
- Your order number
- Item(s) you wish to return/exchange
- Reason for return
Sample Email Template:
Subject: Return Request – Order #[Your Order Number]
Dear Style Fashion Fit Team,
I would like to request a return/exchange for my recent order (#[Order Number]).
Item(s) for return: [Product Name, Size, Color]
Reason: [Too Small/Too Large/Quality Issue/Changed Mind]
I would prefer: [Refund/Exchange for Size [X]]
Please advise next steps.
Best regards,
[Your Full Name]
[Your Contact Email]
Step 2: Package Your Items
Once approved:
- Repackage items securely in original packaging
- Include the completed returns form (we’ll email this to you)
- Ensure all original tags and labels are attached
Step 3: Send It Back
Ship your return to:
Style Fashion Fit Returns68 Horsington Street
BOX HILL, VIC 3128
Australia
We recommend using a tracked service. Your package should arrive within 15-25 days via EMS.
Refund Process
Once we receive and inspect your return:
- Timing: Refunds processed within 5 business days of receipt
- Method: Funds returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Notification: You’ll receive email confirmation when processed
Note: Bank processing times may add 3-10 business days before funds appear in your account.
Exchanges
Want to swap those cargo pants for a different size? Our exchange process is as smooth as our denim skirts:
- Follow the return process above
- Clearly state your desired exchange item (including size/color)
- We’ll ship your new item once we receive the return
For faster service, you may place a new order for the desired item while processing your return.
Faulty Items
Found an issue with your maxi dress or fashion top? We’ll make it right!
Contact us immediately at [email protected] with:
- Photos of the fault
- Your order details
We’ll arrange a free return and replacement/refund.
Style Tip: Unsure about sizing? Check our detailed size charts (as precise as our corset top measurements) before ordering to reduce the need for returns.
For any questions about returns, our customer care team is ready to help at [email protected].
Happy Styling,
The Style Fashion Fit Team
